Last updated: May 29, 2026
These Terms of Service govern the use of communication services provided by Evolve Tech, including multi-channel customer messaging across platforms such as Facebook Messenger, Instagram Direct, WhatsApp, SMS, email, and voice, and transactional authentication messages (OTP).
To use the services, an authorized administrator of the client business connects the client's own messaging channels. For Facebook Messenger and Instagram, the client connects its own Facebook Pages and linked Instagram Business Accounts through the Facebook Login (OAuth) flow, granting Evolve Tech permission to send and receive messages on the client's behalf. The client is responsible for the confidentiality of its credentials and for activity under its account.
Message delivery depends on third-party platforms and networks. Evolve Tech does not guarantee uninterrupted availability or that messages will be delivered without delay.
Users are responsible for protecting their systems and credentials. Abuse prevention mechanisms may be applied.
Messaging relies on third-party platforms, including Meta's Messenger, Instagram, and WhatsApp Business platforms, and is subject to those platforms' applicable policies.
Our processing of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. With respect to end-user personal data, the client is the data controller and Evolve Tech acts as the data processor on the client's documented instructions.
To the maximum extent permitted by law, Evolve Tech shall not be liable for indirect or consequential damages. Our aggregate liability arising out of or relating to these Terms shall not exceed the amounts paid for the services in the twelve (12) months preceding the event giving rise to the claim.
You may stop using the services at any time and disconnect your channels by revoking the OAuth authorization (for Meta channels) or removing the channel configuration. Evolve Tech may suspend or terminate access for material breach of these Terms or of any applicable platform policy. Upon termination, associated personal data is deleted or anonymized as described in the Privacy Policy and Data Deletion Instructions, subject to records we are legally required to retain.
By providing your phone number and consenting to receive SMS messages from Evolve Tech, you agree to receive support updates, billing reminders, appointment confirmations, product and service announcements, and other account-related notifications.
Message frequency may vary (typically 1–5 messages per month). Message and data rates may apply depending on your mobile carrier.
You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us, or by updating your preferences in your account settings at evolvetech.pro/account. For help, reply HELP or contact support@evolvetech.pro.
Carriers are not responsible for delayed or undelivered messages.
For information on how we collect, use, and protect your information, please review our Privacy Policy.
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. The parties will first attempt to resolve any dispute informally by contacting info@evolvetech.pro. If a dispute cannot be resolved informally within thirty (30) days, it will be submitted to binding arbitration administered in Florida, except that either party may seek injunctive relief in court to protect its intellectual property or confidential information.
We may modify the services or these Terms from time to time. We will provide reasonable notice of material changes through the services or by other reasonable means and will update the "Last updated" date above. Continued use after the effective date of a change constitutes acceptance.
Questions regarding these Terms may be sent to info@evolvetech.pro.